Privacy Policy
Last Updated: May 17, 2024
1. Company Details
Dreams Are Free LLC
27 Kent Street Ste. 123
Ballston Spa, NY 12020
Dreams Are Free LLC, also known as We Build Memories ("we", "our", "us") is committed to protecting the personal data of our users and respecting their privacy. This Privacy Policy describes how we collect, use, and process personal data when you visit our website or use our services. By accessing or using our services, you signify your understanding of the terms set out in this Privacy Policy.
Review this Privacy Policy: It is important that you understand how we handle your personal data.
Inform Others: If you provide us with personal information about others (for example, if you are submitting customer data), ensure that you have the right to share this information and inform them about our data processing practices.
2. Who This Policy Applies To
This Privacy Policy applies to all visitors and registered users of We Build Memories. We are committed to protecting your personal data and using it in compliance with data privacy laws. Whether you are visiting our website, signing up for an account, or purchasing products, this Privacy Policy is relevant to you. It also applies to individuals whose personal data we process on behalf of our merchants.
For Our Merchants and Their Customers: If you are a merchant using our platform to sell products, we act as a "data processor" for your customers' personal data. This means we handle their data strictly to provide you with our services, following your instructions, or as required by law. As a merchant, you are responsible for ensuring that your customers' personal data is treated in accordance with applicable data protection laws. This includes informing your customers about how their data is collected and used by service providers like us.
3. Personal Data We Collect
We collect personal data to provide and enhance our services. The types of personal data we collect include:
- Account Creation and Orders: Name, email address, postal address, phone number, payment information, product designs, and order histories.
- Invitations: Email addresses and invitation details for using the platform or sharing design libraries.
- Customer Support: Name, contact information, and communication records.
- Content Creation: Uploaded images, text, logos, and related metadata.
- Automatic Data Collection: IP address, browser type, device information, and browsing activity through cookies and similar technologies (see our Cookie Policy for more information).
- Social Media Interactions: Data from social media engagements if you interact with us through those platforms.
- Third-Party Services: Information from third-party integrations (e.g., Shopify, Etsy).
- Geolocation Data: Non-precise location information derived from your IP address or device settings.
We collect this data to:
- Provide and improve our services
- Communicate with you and provide customer support
- Ensure security of our services
- Send marketing communications (with your consent)
- Analyze usage patterns to enhance our services
4. Legal Bases for Processing
We process your personal data based on the following legal bases:
- Contract: Processing necessary for the performance of a contract with you, such as fulfilling orders and managing your account.
- Legitimate Interests: Processing for our legitimate interests, such as improving our services, enhancing security, and providing customer support, provided these interests are not overridden by your rights.
- Consent: Processing based on your consent, which you can withdraw at any time by contacting us.
- Legal Obligations: Processing necessary to comply with our legal obligations, such as tax and accounting requirements.
- Vital Interests: Processing necessary to protect the vital interests of you or another person, for instance, in case of emergencies.
- Public Task: Processing necessary for performing a task carried out in the public interest or in the exercise of official authority (if applicable).
5. Data Sharing
We share your personal data with third parties as described below:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing and data hosting.
- Business Transfers: In the event of a merger, acquisition, or other business transfer.
- Legal Compliance: To comply with legal obligations or protect our rights and interests.
- International Transfers: We may transfer personal data outside the EEA with appropriate safeguards, such as standard contractual clauses.
6. User Rights
You have the following rights regarding your personal data:
- Access: The right to access the personal data we hold about you.
- Correction: The right to correct inaccurate personal data.
- Deletion: The right to request deletion of your personal data.
- Portability: The right to receive your data in a structured, commonly used format.
- Objection: The right to object to data processing for certain purposes.
- Withdraw Consent: The right to withdraw consent at any time.
You can exercise your rights by contacting us at Privacy@Webuildmemories.com.
7. Data Security
We implement various security measures to protect your personal data, including encryption and access controls. We also conduct regular security audits and employee training on data protection.
8. Data Retention
We retain your personal data as long as necessary to fulfill the purposes for which it was collected or as required by law. We will delete your personal data upon your request or after a specified period of inactivity.
9. Cookies
We use cookies to enhance your experience on our website. For more information on how we use cookies and how you can manage your preferences, please see our Cookie Policy.
10. Children's Data
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected personal data from a child, please contact us to have the data removed.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or a notice on our website. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Dreams Are Free LLC
27 Kent St. Ste. 123
Ballston Spa, NY 12020